Railway ICRTC 30000 Salary 70 Job Vacancies

Indian Railway Catering and Tourism Corporation (IRCTC)

Invites applications for the following Vacancies

Vacancy Details

Post: Hospitality Monitor

Vacancies: 70

Salary:

Rs.30,000/-P.M. including statutory deductions. In addition, Daily Allowance Rs.350/- per day for duty onboard in train (s), Lodging Charges at outstation will be Rs.240/-, if night stay is involved. For working on National Holidays, Hospitality Monitors staffs shall be paid NHA @ Rs. 384/- per NH if worked. Medical Insurance- Rs. 800/- p.m. (reimbursable on submission of valid documents)

Educational Qualifications:

i. Full time B.Sc. in Hospitality and Hotel Administration from a Central or State Institute of Hotel Management (CIHM/SIHM/PIHM) affiliated to National Council of Hotel Management and Catering Technology/UGC/ AICTE/ Govt. of India ii. BBA/MBA (Culinary Arts) from Indian Culinary Institutes under Ministry of Tourism. iii. B.Sc. Hotel Management and Catering Science from Govt. recognized Universities affiliated to UGC/AICTE/Govt. of India.. iv. M.B.A.(Tourism and Hotel Management) from Govt. recognized Universities affiliated to UGC/AICTE/Govt. of India. Experience: Minimum 2 years in relevant field.

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Scope of work:

Will be responsible for supervision/monitoring of food production, quality, services in nominated mobile/static catering units. ? To ensure compliance with company policies and standard hospitality procedures/practices. ? To ensure proper men & material for nominated mobile/static catering units. ? To resolve customer/passenger care related issues and effective complaint management. ? To collect feedback, analysis and course correction. ? To ensure implementation of statutory compliance or regulations as applicable. ? To supervise & educate staff in efficient upkeep of equipment and devices. ? To coordinate with various departments, offices and business partners. ? Any other responsibility given by IRCTC from time to time.

Selection Process:

Selection Process: Candidates are advised to fill in the Application Form (attached with this advertisement) complete in all respects. The complete Application Form has to be submitted at the Venue of the Interview for verification along with original documents, one set of attested copies of required documents (i.e. caste, education & experience) and three recent passport size photographs. Interview will be conducted based on the credentials of the candidates. Based on performance in the personal interview the candidates will be selected and the offer of engagement shall be issued to the suitable candidates in the order of merit and number of vacancies and will be subject to verification of antecedents.