Railway IRCTC 61 Job Opportunities

IRCTC / West Zone
No. 2023/IRCTC/WZ/HRD/Contractual/Hospitality Monitor Dated 28-03-2023

Engagement of ‘Hospitality Monitors’ on Contractual basis

Applications are invited by BECIL(RO),  for recruitment of  following Vacancies

Vacancy Details

Hospitalit Monitors

No of Posts: 61 posts

Total CTC: Rs 30,000/- per month (incl. Statutory deductions) and other allowances as applicable

Remuneration and other allowance:

CTC : Rs 30,000/- per month (incl. of Statutory Deductions)
Daily Allowance: Rs 350/- per day for on-duty on-board in train (s) (100% for more than 12 hours, 70%
for 6 to 12hours, and 30% and less than 6 hours)
Lodging Charges: Rs.240/- only if night stay is involved at outstation.
National Holiday Allowance (NHA): Rs 384/- per National Holiday (if worked).
Medical Insurance: Rs. 800/- per month (Reimbursable on submission valid documents)

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Educational Qualifications:

(1) Full time B.Sc. in Hospitality and Hotel Administration from a Central or State institute of Hotel Management (CIHM/SIHM/ PIHM) affiliated to National Council of Hotel Management and Catering Technology (NCHM & CT)/ UGC/AICTE/Governm ent of India. (2) BBA/MBA (Culinary Arts) from Indian Culinary Institutes under Ministry of Tourism. (3) B.Sc. Hotel Management and Catering Science from Government recognized Universities affiliated to UGC/AICTE/ Government of India/ State Government. (4) M.B.A (Tourism and Hotel Management) from Government recognized Universities affiliated UGC/AICTE/ Government of India/State Government.

Railway IRCTC 61 Job Opportunities Scope of work:

Responsible for the supervision/monitoring of food production, quality & services in nominated mobile/static catering units. ï‚· To ensure compliance of company policies and standard hospitality procedures/practices. ï‚· To ensure proper man-power & materials for nominated mobile/static catering units. ï‚· To resolve customer/passenger care related issues and effective Complaint management. ï‚· To collect feedback, its analysis and course correction. ï‚· To ensure statutory compliance / regulations as applicable. ï‚· To supervise & educate the staff in efficient upkeep of equipments and devices. ï‚· To co-ordinate with various departments, offices, business partners

Upper Age Limit:

28years for UR. Age relaxation will be given to SC/ ST/ OBC/ PwBD/ Ex Serviceman applicants as per Government guidelines. Upper age is relaxable by 5 years for SC/ST applicants, by 3 years for OBC applicants and by 10 years for PwBD applicants. Ex-Service Men – Up to the extent of service rendered in defence plus 3 yrs. The selected candidates may be posted in Maharashtra , Gujarat, Madhya Pradesh, Goa & Rajasthan. However candidates may be deployed/ posted anywhere in India at the discretion of IRCTC.

Selection Process:

Candidates are requested to fill in the application form (attached along with this notification) duly completing in all respects. The completed application form has to be submitted at the venue of the interview for verification along with original documents, one set of attested copies of requisite documents and two recent passport size photographs. Interview will be conducted and based on the credentials & performance in the personal interview the candidates will be shortlisted. The offer of engagement shall be issued to the suitable candidates in the order of merit and based on number of vacancies, subject to verification of antecedents. In addition to 61 selected candidates, names of 61 candidates will be placed on Reserve Panel

Important Dates;

Interview Date: 11 and 12.04.2023.

IMPORTANT LINKS